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MessageHandler works perfectly under the 64bit edition of Windows. However, we recommend using it with the 32bit version of the Java runtime. In order to use the MessageHandler product with a 64bit Java runtime, the supplied Service Wrapper  (wrapper.dll) must be replaced with a 64bit version. Please note, that the 64bit version of the Service Wrapper is a commercial product of  Tanuki Software, which we cannot redistribute for free.

MSI Installer on Windows refuses to install MessageHandler

Please try to execute the MSI installation from the command line. This way you can let the installation process to log. 

Code Block
msiexec /i "C:\MessageHandler.msi" /L*V "C:\MessageHandler_Installer.log"

How to configure directory and file names for Windows?

Under Windows we recommend using absolute path names including either drive name or UNC paths. For MessageHandler prior to version 3.1.2 we recommend using slashes as path separators:

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