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changes.mady.by.user Igor Metz

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changes.mady.by.user Igor Metz

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  • which do not exist! 
    Inspect the installation logfile and search for error messages like 

    No Format
    MSI (c) (7C:54) [14:32:12:501]: Note: 1: 1314 2: /Program Files/Sedexclient/interface 
MSI (c) (7C:54) [14:32:15:251]: Product: Open eGov MessageHandler -- Error 1314. The specified path '/Program Files/Sedexclient/interface' is unavailable.
  • to which the chosen Service User Account does not have sufficient access rights. In this case the MH service will refuse to start in the installation process and the installation fails.
    To diagnose this situation, inspect the file c:\Program Files (x86)\Open eGov MessageHandler\log\message-handler.log , while the MSI Installer still displays this error dialog:

MSI Installer fails to

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uninstall MessageHandler

Do not remove the service or installed files manually! This will break the process of uninstalling the software and thus will lead to the impossibility to reinstall and/or update MessageHandler.

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